Privacy Policy
Effective date: July 27, 2026 · Last updated: October 18, 2026
Spare Keys Stay respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when you visit SpareKeysStay.com, submit an inquiry, or request or complete a reservation.
Information We Collect
We may collect information that you provide directly to us, including:
- Your name
- Email address
- Telephone number
- Requested travel dates
- Number of guests
- Property preferences
- Messages, questions and other information you submit
- Reservation and payment-related information processed through our booking providers
We may also collect certain technical information automatically, including your browser type, device type, approximate location, IP address, pages visited, referring website, advertising interactions and activity on our website.
Site Activity and Feedback
To understand and improve our website, we record the steps visitors take on it — such as the pages and apartments viewed, photos browsed, dates searched and booking steps — along with device type and screen size. We may review these steps later, including by playing them back in order, to see where our website is hard to use. These records do not include anything you type into forms.
Before you leave, we may ask one short optional question about your visit. If you answer, we keep your answer. If you choose to give us your email there, we use it only to send what you asked for, such as a special offer or a note when your dates become available.
How We Use Your Information
We may use your information to:
- Respond to questions and booking inquiries
- Process and manage reservation requests
- Communicate with you about your stay
- Provide guest support
- Improve our website, properties and services
- Measure website and advertising performance
- Prevent fraud, misuse and security incidents
- Comply with legal and regulatory obligations
Reservations and Hospitable
Our availability calendar, reservation process, guest communications and certain payment-related services may be provided through Hospitable or its associated service providers. When you use these booking services, your information may be collected and processed according to Hospitable’s applicable privacy policy and terms. Spare Keys Stay does not directly store complete payment-card details processed by our payment providers.
Analytics, Advertising and Remarketing
We use Google Analytics, Google Ads, Google Tag Manager and related services to understand how visitors use our website, measure advertising results and advertise online. Third-party vendors, including Google, show our ads on sites across the internet and use cookies and/or device identifiers to serve ads based on your past visits to our website. Google may process this information according to its own privacy policies.
You can opt out of Google's use of cookies or device identifiers for personalized ads by visiting Google's Ads Settings (adssettings.google.com), opt out of third-party vendors' use of cookies for personalized advertising by visiting the Network Advertising Initiative opt-out page (optout.networkadvertising.org) or the Digital Advertising Alliance opt-out page (optout.aboutads.info), or control the use of device identifiers by using your device's settings.
You can learn more about how Google uses information from participating websites at: https://policies.google.com/technologies/partner-sites
Cookies and Similar Technologies
Our website and service providers may use cookies and similar technologies for:
- Essential website and booking functions
- Remembering visitor preferences
- Measuring website traffic and performance
- Tracking advertising results
- Detecting fraud and protecting the website
Where legally required, visitors will be offered choices regarding nonessential cookies. You may also control cookies through your browser settings. Disabling certain cookies may affect website or booking functionality.
How We Share Information
We do not sell your personal information.
We may share information with service providers that help us operate the website and provide accommodations, including booking, payment, communications, website hosting, analytics, advertising, fraud prevention and customer-support providers.
We may also disclose information when required by law, to protect our legal rights or to prevent fraud, abuse or safety threats.
Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain business and reservation records, resolve disputes, enforce agreements and comply with legal obligations.
Your Choices
You may contact us to request access to, correction of or deletion of personal information that we maintain about you, subject to applicable legal and recordkeeping requirements.
You may unsubscribe from promotional emails by using the unsubscribe instructions in those messages. Reservation-related and service communications may still be sent when necessary.
Data Security
We use reasonable administrative and technical measures intended to protect personal information. However, no website, electronic transmission or storage system can be guaranteed to be completely secure.
Children’s Privacy
Our website and accommodation services are not directed toward children under 13, and we do not knowingly collect personal information directly from children under 13.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date.
Contact Us
For questions about this Privacy Policy or your personal information, contact:
Spare Keys Stay
Email: [email protected]
Website: https://sparekeysstay.com